Integral Group | The Integral Blog

QuickBooks Integration: From Strength to Greater Strength

June 29, 2021 Filed in: General EDI
written by: Debra Rimmer

QuickBooks offers a powerful suite of products from Online through to Enterprise and they’re all good products. What can make them even stonger – a more powerful tool for your company, is to integrate them with your EDI.

Tags: EDI, QuickBooks, Integration

Forewarned is Forearmed: Let the Buyer Beware

May 06, 2021 Filed in: General EDI
written by: Debra Rimmer

Okay … maybe not an actual crime … but EDI service providers shouldn’t be able to lie to their customers with impunity. For most customers, EDI plays an important role in their business and that ‘bad EDI service’ can negatively impact them in significant ways.

If you’re like us at Integral Group – you strive to offer a good product or service at a fair price. Perhaps because of that, you become sensitized to competitors in your industry who don’t share the same business integrity. That’s how we feel about EDI service providers: We’ve been part of the EDI community since the beginning (over 35 years) and feel a vested interest in what’s going on in our industry. While we’re generally loath to speak against a competitor’s practices, we feel we have to weigh that against customer’s rights to be able to use EDI to help their businesses.

In this post we go over pain points that our competitors’ customers have shared with us.

Highlights from this list are:

Financial
Your balance sheet drives your business, so this is a critical factor

Support and Process
A solution is no help to you if your team can’t use it

Commitment to Your Success
Are the best interests of your company being served

Comfort and Trust
Do you feel good when dealing with your EDI provider

Tags: EDI, Resources

How to Choose the Right EDI Service Provider

October 20, 2020 Filed in: General EDI
written by: Debra Rimmer

One of the great things that social media has given us is a sound sense of shared experience. A common theme on every platform is people venting their frustrations at service providers for … well … simply not providing service.

At Integral Group, lack of service annoys us too! We know there is no one-size-fits-all answer and customers will, inevitably, have questions. Our job is to provide the best EDI solution possible configured to your business and then be accessible when you need us.

Tags: EDI

Evil Empire High Price Demands Foiled

September 24, 2020 Filed in: General EDI | Resources
written by: Debra Rimmer

Evil Empire High Price Demands Foiled

•Integral Group's Flat Rate Pricing Saves the Day!•

We recently gave you a heads-up that major EDI service providers (whom we have aptly dubbed “the Evil Empire”) have dramatically high prices.

And, while that is unfortunately true, Integral Group can still save the day for you!

Beware of Evil Empire High Prices

September 22, 2020 Filed in: General EDI | Resources
written by: Debra Rimmer

Beware of Evil Empire High Prices

•while Integral Group's flat rate pricing is consistently lower•

We keep our ears to the ground in our industry to be able to give you a heads up about trends. Sometimes we hear good things but today we are here to tell you that we have heard that there are ruinously high prices being charged by some of the major EDI providers.

Integration with Oracle ERP

August 27, 2020 Filed in: Case Study | Logistics
written by: Debra Rimmer

The need to integrate EDI customer connections with server-based Oracle ERP and with their 3PL provider drove this Canadian Pharma to outsource to Integral Group. The project was, and continues to be, so successful that the Pharma has engaged Integral Group to create custom applications to improve several of their business processes. Click ‘read more’ below to see our latest case study.

Tags: Order Management, ERP, Oracle