The Integral Blog
The Integral Blog
47 Second Q&A – Crisp Announcement Edition


Lee Mrkonjic, our Director of Sales, responds to customer questions about the acquisition by Crisp.
“Last week we told you that Integral Group is now part of Crisp Inc. The customer feedback has been overwhelmingly positive.
I’d like to take a moment to thank everyone who has written or called with messages of support and congratulations.
But I recognize this is a change, and people have questions, so I’d like to address the questions I’ve been asked here:”
“Last week we told you that Integral Group is now part of Crisp Inc. The customer feedback has been overwhelmingly positive.
I’d like to take a moment to thank everyone who has written or called with messages of support and congratulations.
But I recognize this is a change, and people have questions, so I’d like to address the questions I’ve been asked here:”
We’ve Got Huge News!


We’ve Got Huge News!
Integral Group is now part of Crisp Inc.
Let’s get right into this – why is this exciting, and what’s in it for you as our customer?
First, let’s talk about things that will not change …
The Integral Group management team will continue to run the company with the same integrity and investment in our customer relationships.
Our team will provide the same dependable services and superior support our customers have enjoyed for over three decades. And all the team members you currently deal with will remain the same: You can meet our team here.
Our core business remains EDI compliance, application integration, and API connections throughout the supply chain.
But we want to offer more to our customers. We want to provide our customers with every tool possible to succeed. We want to be able to innovate and develop new technologies. We want to broaden our scope to address our customer's end-to-end supply chain requirements. Enter Crisp.
First, let’s talk about things that will not change …
The Integral Group management team will continue to run the company with the same integrity and investment in our customer relationships.
Our team will provide the same dependable services and superior support our customers have enjoyed for over three decades. And all the team members you currently deal with will remain the same: You can meet our team here.
Our core business remains EDI compliance, application integration, and API connections throughout the supply chain.
But we want to offer more to our customers. We want to provide our customers with every tool possible to succeed. We want to be able to innovate and develop new technologies. We want to broaden our scope to address our customer's end-to-end supply chain requirements. Enter Crisp.
5 API Pitfalls & How To Avoid Them


APIs can perform in ways that other technology cannot, and for many situations, they are the best fit for the job, but they are not infallible. Understanding that your specific API's standards depend on the developer who wrote the code is essential.
Looking at pitfalls, we use our i12 Gateway API as the yardstick against which we measure other APIs. i12 is a fully custom and customizable solution with enhanced levels of data security and integrity.
These are 5 API pitfalls and what you can do to avoid them.
Looking at pitfalls, we use our i12 Gateway API as the yardstick against which we measure other APIs. i12 is a fully custom and customizable solution with enhanced levels of data security and integrity.
These are 5 API pitfalls and what you can do to avoid them.
- APIs: Passive vs Managed
- APIs: Is there a standard
- API: Issue Resolution
- API: What apps are supported
- API: Build or Buy
EDI Pitfalls & How To Avoid Them


These are the top five EDI pitfalls we see and what you can do to avoid them.
The topics on this list may not be top of mind for you, but acting on them can positively impact your business.
The topics on this list may not be top of mind for you, but acting on them can positively impact your business.
- Be aware: The term standardization is not all-encompassing.
- Integration shouldn’t stop at the doors to the warehouse.
- A single service provider is the best solution.
- Don’t view EDI as an afterthought.
- Bad advice: If it’s not broken, don’t fix it.
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