Integration with Oracle ERP

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The need to integrate EDI customer connections with server-based Oracle ERP and with their 3PL provider drove this Canadian Pharma to outsource to Integral Group. The project was, and continues to be, so successful that the Pharma has engaged Integral Group to create custom applications to improve several of their business processes. Click ‘read more’ below to see our latest case study.

Infor Visual ERP Integration (Case Study)

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In this case study you will read about an automotive supplier whose orders depended on custom EDI integration with their Infor Visual ERP. The continued flow of their order management was put at risk when their current EDI provider underwent corporate changes and chose to no longer support the custom integration.

To Integrate or Not To Integrate …

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Do you need to integrate your order management data?
Maybe not. Or ...

Maybe integration does make sense for you.
Do you:
● Process a large volume of orders (or plan for future growth)?
● Need more work done without adding more staff?
● Face chargebacks due to manual keying errors?
● Demand speed, accuracy and scalability?

All good business leaders carefully assess the needs of their business on an ongoing basis. Your organization may not yet be ready for integration and maybe this post is just a reminder of what integration can do for you when the time is right.

Or maybe you are already facing growing pains that could be lessened by transferring some of the burden to the automation you’d get with integration. Like most things, it probably comes down to a cost benefit analysis.

Lee Mrkonjic, Integral Group’s Director of Sales, can give you an honest assessment of the value, and the real cost, of integrating your systems. Why not take advantage of his 25 years of experience working with companies like yours? Give him a call at 905-947-1774 x 110 or
email him to find out if integration is right for you. He’ll also tell you how our team of superheroes will make integration an easy process and how Integral Group will provide you with unlimited lifetime support.

Lifecycle of an Order – Order Management

EDI (Electronic Data Interchange) is one of the foremost examples of a standardized business processes that serves to keep all parties on the same page and well informed. At each step in the Order Management Process, there are clearly defined documents required to be exchanged by both the buyer (usually the Trading Partner) and the vendor. With EDI, no one is left hanging, wondering what’s going on. It is worth noting, too, that EDI is mandated by all major retailers. Although there is a huge machine behind EDI – infrastructure, complex code, diverse skills – the users get a delightfully simple, predefined system. From Purchase Order to Invoice there is a predictable flow of information and results.

The image below shows a simplified life cycle of an order.
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Omni Channel Part 3: Order Management

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It’s the retailer's responsibility to create an omni channel order experience for their customers. It’s now up to the 3PL to deliver the goods fast and preserve a positive buying experience for the consumer. To achieve this, there are two business processes that 3PLs employ in an omni channel environment: Order Management and Warehouse Management.

Order Management collects orders from all possible sources. Just like consumers can purchase products in different ways, 3PLs must be able to receive orders in different ways too. A customer will tell their 3PL how they want to send orders electronically to the warehouse and it’s up to the 3PL to comply.

These are the different methods a 3PL may need to support for accepting orders: