How to Choose the Right EDI Service Provider

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One of the great things that social media has given us is a sound sense of shared experience. A common theme on every platform is people venting their frustrations at service providers for … well … simply not providing service.

At Integral Group, lack of service annoys us too! We know there is no one-size-fits-all answer and customers will, inevitably, have questions. Our job is to provide the best EDI solution possible configured to your business and then be accessible when you need us.

Our New Website - Not Just a Change for Change Sake

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We’ll admit to being a little biased when we say we’ve made some engaging changes to our website and we’d like to invite you to have a look; that’s certainly part of why we’re writing this post.

Integrating Shopify

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• Integral Group can integrate Shopify with your other business applications •

Some people think that Integral Group is just for their EDI and that they need an entirely different provider to deal with the API’s in their online stores: Not true. The simple truth is that Integral Group can integrate your Shopify store with your other business applications. Once integrated, you can see your Shopify store sales – in exactly the same way, and on the same Commerce Desktop web portal, that you are currently using for EDI.

Once you have Commerce Desktop integrating Shopify with your back-end accounting, ERP, WMS and shipping system(s) - you’ve enabled the flow of information – in very near real time – between all of the systems. This is obviously good from a business perspective – overall faster with fewer staff required to manage data and manual errors are minimized.

Integration makes your operation easily scalable – it works well when you are when you have a smaller number of orders but also manages volume fluctuations when your online store is inundated with orders (think Black Friday) – without extra staff needed to process orders.

Shopify Commerce Desktop WMS integration also serves to provide the immediate updates – like near real-time inventory and order tracking back into shopping carts - that online shoppers now demand.

• One service provider = easier process + more control + better customer experience •

In a nutshell, all of the same great features you already enjoy with Commerce Desktop are available to you when you integrate your Shopify online store.

Going Paperless with EDI

Going Paperless with EDI
Replacing Paper with Technology

This was THEN ...

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Space and practical storage:
Doing EDI – doing business by securely exchanging data without paper – means you don’t need to retain your documents in cabinets. Show of hands if you’ve ever misfiled a paper document never to see it again.

EDI is easily assimilated into your workflow and allows your employees to be more productive. Show of hands if you’ve ever lost a day to filling in forms, finding one specific piece of paper or catching-up on a stack of filing.

Doing EDI, data is protected by access controls, user login credentials and encryption. There are network and application firewalls, intrusion detection and alert monitoring. Data is safeguarded by performance monitoring and disaster recovery plans. Show of hands if you’ve ever lost (or found) a stray piece of paper with an account number or other confidential information.