If you’re like us at Integral Group – you strive to offer a good product or service at a fair price. Perhaps because of that, you become sensitized to competitors in your industry who don’t share the same business integrity. That’s how we feel about EDI service providers: We’ve been part of the EDI community since the beginning (over 35 years) and feel a vested interest in what’s going on in our industry. While we’re generally loath to speak against a competitor’s practices, we feel we have to weigh that against customer’s rights to be able to use EDI to help their businesses.
In this post we go over pain points that our competitors’ customers have shared with us.
Highlights from this list are:
Your balance sheet drives your business, so this is a critical factor
Support and Process
A solution is no help to you if your team can’t use it
Commitment to Your Success
Are the best interests of your company being served
Comfort and Trust
Do you feel good when dealing with your EDI provider
At Integral Group, lack of service annoys us too! We know there is no one-size-fits-all answer and customers will, inevitably, have questions. Our job is to provide the best EDI solution possible configured to your business and then be accessible when you need us.
Evil Empire High Price Demands Foiled
•Integral Group's Flat Rate Pricing Saves the Day!•
And, while that is unfortunately true, Integral Group can still save the day for you!
Beware of Evil Empire High Prices
•while Integral Group's flat rate pricing is consistently lower•
We keep our ears to the ground in our industry to be able to give you a heads up about trends. Sometimes we hear good things but today we are here to tell you that we have heard that there are ruinously high prices being charged by some of the major EDI providers.