Customer Support Telephone

877-4-EDI-HELP (877-433-4435)
Customer Support Hours
7:00 a.m. – 7:00 p.m. Eastern Time
Monday – Friday

After hours, please leave a message and a member of our on-call customer service team will return your call quickly.

Our Hallmark of Success

We’ve have learned a great deal about EDI since our inception in 1986. What stands out most is that small- to medium-sized businesses need help understanding EDI and the impact it will have on your customers. Avalon helps you conduct business on a day-to-day basis, but more is required sometimes. Providing good customer support and service before, during and after the first trading partner goes live is equally important.

Our Superheroes provide setup, training, testing and ongoing support for our clients. We’re good at dealing with the details of EDI and knowing how each of your customers does things a little differently. We strive to make EDI work smoothly between you and your customers—we’re your customer support champions.

Why Choose Integral Group?


If there’s a problem, we’ll solve it.


You don’t pay extra to get
great customer support.


Our ticketing system monitors all
support requests until they’re resolved.

Integral Group - EDI Services for Suppliers and 3PLs since 1986

500 Hood Road, Suite 330
Markham, Ontario L3R 9Z3