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Results of our Customer Experience Survey

At Integral Group, we strive daily to do good work, to provide an excellent service and to be attentive to our customers’ needs. We believe we do a good job but, ultimately, we are only as good as our customers say we are.

To find out how well we are actually doing, we did the only thing that made sense ... we asked our customers. Last fall we surveyed our customers to both find out how we are performing and give them a forum to express themselves.

The results of the survey show us that we are successful in building trust and long-lasting customer relationships. Further, that we consistently provide a good service which results in positive customer experiences: We will continue to provide high levels of service and support and always be looking for ways to improve. We appreciate all of the feedback.

We are always interested in what our customers have to say … positive or negative. We encourage our customers to reach out to us at any time if you have something you feel our management team should be aware of.

Andrea Lovrics, President, 905.947.1774 x 106 alovrics@integralgroup.ca

Ricardo Salazar, Manager, Implementation and Support, 905.947.1774 x 112 rsalazar@integralgroup.ca

Lee Mrkonjic, Director of Sales and Marketing, 905.947.1774 x 110 lee@integralgroup.ca

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Integral Group - Your EDI Superheroes®

500 Hood Road, Suite 330
Markham, Ontario L3R 9Z3